Why do I get Server Error 500

Why do I get Server Error 500

Sometimes you will scan your card; you may see Server error 500. That looks like something below.

 

IMG_6775.PNG

 

Below we have listed a few different reasons why this can occur and how to fix it. 

 

Linktree 

The error 500 occurs on a link tree when an action has been added to the link tree but has not been assigned an action. Below is an image of how this will look in the app. 

Screenshot_2022-08-03_at_10.06.37.png

 

As you can see, the bottom action labelled "Social Builder" shows the -select action- which means that no action has yet been assigned. Once an action has been assigned, this will remove the error, or if you are not yet ready to assign an action, you can delete it until you are ready.  

 

Profile 

In profile, this happens for the same reason as the link tree if you add a link element to your profile and create an action link without adding the action to the item.

 

Screenshot_2022-08-03_at_10.06.37.png

As you can see, the bottom action labelled "Social Builder" shows the -select action- which means that no action has yet been assigned. Once an action has been assigned, this will remove the error, or if you are not yet ready to assign an action, you can delete it until you are ready.  

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