How long does delivery take?
Delivery times vary and can change throughout busier periods of the year. However, we aim to have all orders delivered within ten working days. On occasion, items may get stuck in transit when passing through customs despite our best efforts to minimise this.
Our couriers and estimated lead times:
Express DHL: 1 - 3 working days
FedEx/RoyalMail: 7 - 10 working days
*Please note - Our delivery times are post-production, which on average is 3 - 7 working days.
Related Articles
Why am I being charged fees on a local delivery?
V1CE has two fulfilment centres across the world, these being located in: Preston, England, UK Paragould, Arkansas, USA A small number of our delivery partners use last-mile delivery partners. This, therefore, means that you may receive your delivery ...
Customer Service FAQ
FAQ 1. General 1.1 How do you plan to stay ahead with Apple Name drop? Apple's latest feature allows seamless contact sharing by tapping another phone. While there may be concerns about its impact on V1CE, rest assured, this feature is exclusive to ...
Is V1CE GDPR compliant?
V1CE is GDPR compliant, please find the attached document for more details.
Do you offer free shipping?
We offer free shipping on all orders OVER £54.99, automatically added at checkout. If you do not use GBP, your order must be over the conversion between GBP and the currency used at the time of purchase. Note: Free shipping does not apply to Express ...
What does 'customs cleared' mean on my tracking?
If you are tracking your item and see the status as 'customs cleared', your package is currently going through import processing in its destination country and is in its final delivery stage to you. If your item holds this status for more than ...